01
Branding & artwork
Logo files, nameplates, panel graphics, labels and placement requirements can be submitted for feasibility review.
Available method and location must be confirmed.Commercial equipment customization
Define the scopebefore customization.
Use a controlled process for branding, configuration, packaging and document requests. Feasibility, price, MOQ and timing are confirmed only after the selected product and complete scope are reviewed.
Scope areas to review
Separate each request before checking feasibility.
“OEM/ODM” is not one specification. Treat branding, technical changes, installation, packaging and documents as separate approval items.
02
Configuration & controls
Cooking format, control direction, interface language and requested functions should be listed against the intended application.
Do not assume a requested function is available for every model.03
Electrical & installation
Destination voltage, phase, frequency, connection method and installation conditions must be reviewed together.
Final values require model-level confirmation.04
Packaging & documents
Carton marks, packaging artwork, manuals, labels and destination documents should be defined as individual deliverables.
Language, format and responsibility remain subject to agreement.Seven-stage review path
Move from request to approved order records.
The exact order of sample, artwork and document approvals depends on the project. The agreed sequence should be recorded before work begins.
01
Submit the project brief
Buyer provides
Application, cookware, quantity, destination, site conditions and requested changes.
Review point
Identify the product family, missing information and requests that need technical review.
Project record
Requirement list with confirmed facts and open points.
02
Review product fit and feasibility
Buyer provides
Clarify mandatory requirements, preferred options and acceptable alternatives.
Review point
Check whether an available product direction can support the requested scope.
Project record
Proposed direction, unavailable items and questions requiring confirmation.
03
Define the technical and commercial scope
Buyer provides
Confirm which requirements belong in the product, artwork, packaging and document set.
Review point
Separate standard configuration, reviewed options and project-specific work.
Project record
Quotation basis, responsibility list and version-controlled scope.
04
Agree the sample or approval method
Buyer provides
State whether a physical sample, artwork proof, document review or another approval is expected.
Review point
Confirm which approval method is practical for the agreed order and scope.
Project record
Sample status, approval criteria and remaining open points.
05
Lock the approved references
Buyer provides
Approve the applicable specification, drawings, artwork, labels and sample record.
Review point
Check document versions and record any approved deviations or exclusions.
Project record
Approved reference set used for the next stage.
06
Coordinate production and inspection
Buyer provides
Confirm any agreed inspection points, acceptance criteria and third-party requirements.
Review point
Use the approved scope to coordinate production and the agreed inspection record.
Project record
Inspection status, findings and approved corrective actions where applicable.
07
Confirm packing, shipment and handover
Buyer provides
Review shipping marks, document recipients, destination details and support contacts.
Review point
Confirm the agreed packing and document set before shipment coordination.
Project record
Shipment handover record and reference package for support or repeat orders.
Responsibility and evidence matrix
Know who supplies, confirms and records each detail.
Use this matrix as an enquiry checklist. Final responsibilities and documents must be agreed for the actual order.
| Scope area | Buyer provides | LINGSHI confirms | Project record |
|---|---|---|---|
| Product & application | Cooking task, cookware, quantity and installation format | Available product direction and configuration status | Selected model or family, scope and open points |
| Electrical details | Destination voltage, phase, frequency and connection conditions | Feasibility for the selected configuration | Approved model-level electrical specification |
| Branding & interface | Logo, artwork, language, color reference and control requirements | Available method, position and technical limitations | Approved artwork and interface file version |
| Packaging & documents | Carton marks, manual language, labels and required document list | Availability, format, source and responsibility | Approved packaging and document set |
| Testing & inspection | Acceptance criteria, requested checks and third-party involvement | Applicable method, timing and evidence format | Agreed inspection plan and result status |
| Commercial order | Quantity, destination, timing and shipping preference | MOQ, lead time, payment and delivery terms for the agreed scope | Quotation, order terms and revision history |
Approval checkpoints
Protect the approved scope from silent changes.
An approval is useful only when it identifies the file, product and conditions that were reviewed. Keep open items visible until resolved.
One source of truth
Keep the current specification, artwork and approval status in a clearly identified version set.
Sample limits stay visible
A sample confirms only the features, files and checks included in its approved record.
Changes return for review
A post-approval change should be assessed for technical, commercial and timing impact before acceptance.
Shipment records match the order
Packing, labels and document versions should trace back to the approved order scope.
OEM/ODM enquiry checklist
Send one brief that separates facts from preferences.
If a detail is not known, label it as open. A clear unknown is more useful than an assumed value that later becomes part of the quotation.
- Company, contact person and destination market
- Product family or intended cooking application
- Cookware, menu task and installation format
- Quantity and expected project timing
- Available voltage, phase and frequency
- Logo, panel, label or interface requirements
- Packaging, manual and document requirements
- Sample, inspection and approval expectations
Ready to submit the scope?The quotation form includes a field for OEM/ODM requirements.
Start OEM/ODM EnquiryOEM/ODM FAQ
Confirm availability before treating an option as approved.
Does OEM/ODM mean every part of a product can be changed?
No. Each request must be checked against the selected product, technical feasibility, order scope and destination requirements.
Can voltage, plug type or interface language be customized?
Submit the destination electrical supply and interface requirements. Availability must be confirmed for the selected configuration.
Is a sample always required?
Not automatically. The approval method depends on the product, requested changes, order risk and the scope agreed by both parties.
When are MOQ and lead time confirmed?
They should be confirmed after the product direction, customization scope, quantity, approval method and destination requirements are clear.
What should happen if artwork or specifications change?
Record the new version and review its technical, commercial and timing impact before replacing the previously approved reference.
